CANCELLATION AND REFUND POLICY
CANCELLATION AND REFUND POLICY
CANCELLATION AND REFUND POLICY
Revised May 17, 2024
PLEASE READ AND ENSURE YOU (the “PURCHASER”) UNDERSTAND THE FOLLOWING REFUND POLICY WHEN PURCHASING AT 7THLEVELHQ.COM OR ANY OF ITS ASSOCIATED SITES OR PAGES.
I. CANCELLATION AND REFUND
Due to the nature of certain products, 7th Level Inc. has different product-specific cancellation periods.
A. The following purchases may be canceled, without cancellation fee, within 30 days of payment processing:
- NEPQ ™ 1.0
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NEPQ ™ Legacy
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NEPQ ™ 2.0
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NEPQ ™ Fundamentals
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NEPQ ™ 3.0
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NEPQ ™ Pro
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NEPQ ™ Advanced Inner Circle
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NEPQ ™ Inner Circle
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NEPQ ™ Black Book of Questions
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NEPQ ™ OBJECTION OBLITERATION ACCELERATOR + FAST-ACTION BONUS
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SALES SCRIPT SECRETS + UNIVERSAL SCRIPT TEMPLATE
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COLD CALLING CRASH COURSE
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GHOSTBUSTER FOLLOW-UP SCRIPTS
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NEPQ ™ Sales Script Writing Challenge
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VIP Challenge Bundles
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ADVANCED TONALITY SECRETS
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NEPQ ™ OBJECTION OBLITERATION ACCELERATOR
1. Processing of initial payment is defined based upon the method of payment, as follows:
- For payments made via credit/debit card, payment processing means upon the completion of a successful checkout transaction.
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For payments made via ACH/Wire, processing means upon the Company’s receipt of payment.
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Any payments made via funding partner(s) (Elective, Paypal, etc.) will be defined by their definition of processing. Any questions regarding funding or payment processing, should be directed to the funding partner that was selected during the initial payment process.
B. All other 7th Level digital and/or coaching programs or products are final sale. 7th Level Inc. does not offer any refunds, cancellations, or store credit once a purchase is completed.
Subscriptions. Subscriptions may be canceled at any time according to the terms and conditions of each product and/or service. Payment in full is due upon enrollment, and recurring subscription fees will be automatically billed to the credit card or via the payment method provided at the time of enrollment. Payment methods can be updated by contacting our support team at support@7thlevelhqteam.com. Please note that requesting a cancellation of your subscription does not constitute a request for a refund; please see below for the specific request process. No refunds will be issued after the cancellation deadline.
1. Objection Handling Club: Cancellation must be completed by submitting a Payment Inquiry Form three (3) business days before the end of your billing period. After the form has been submitted and processed by our team, You will receive a confirmation email from support@7thlevelhqteam.com for your records. Access will continue to be available through the last day of the paid billing period.
II. PAYMENT INQUIRY
Requests for cancellation/refund or payment inquiries must be received within the stated cancellation period through our Payment Inquiry Form here. Requests submitted through any other method of communication are not accepted, and shall not constitute a valid request for cancellation.
III. CANCELLATION AND REFUND AFTER CANCELLATION PERIOD
You understand and agree that all funds paid are non-refundable beyond the stated cancellation period in Section I. Any cancellation request submitted past the cancellation period will be considered at 7th Level Inc.’s sole discretion.
IV. Client Pause Request
In the event that you require a pause on your account during the active purchased period, a request must be submitted through our Client Pause Request Form here. Requests submitted through any other means of communication are not accepted and shall not constitute a valid pause request.
V. CONTACTING OUR TEAM
The Purchaser is encouraged to contact the 7th Level Support Team with any questions or concerns. The Support Team is available via email during normal business hours, Monday through Friday between 8:00 am - 5:00 pm Eastern at support@7thlevelhqteam.com
Earnings Disclaimer. RESULTS ARE NOT GUARANTEED. Any statement made on the WEBSITE(S) or in the program regarding income or earnings are provided as examples only, and do not guarantee you future earnings or income. Please note that the stated results are not typical and there is no guarantee that you will achieve the same or similar results. As with any endeavour, results may vary, and depend on a wide variety of factors including, but not limited to, your skill, knowledge, ability, dedication, business savvy, network, and financial situation. The use of any products or services offered through 7th Level Inc. should be based on your own due diligence. You agree that we at 7th Level Inc. (including sponsors, promoters, advertisers or affiliates), are not responsible for the success or failures you experience in your personal or business life.
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